Effective Date: March 2, 2025 | Last Updated: March 3, 2025

1. Introduction

BDH Holdings Inc., doing business as (D/B/A) Elevate You Institute (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or communicate with us via SMS, email, or other channels.

2. Information We Collect

We may collect the following personal information:

Name

Email address

Phone number

Billing or service information (if applicable)

Any information you voluntarily provide through forms, bookings, or communication

For SMS services specifically, we collect your phone number and messaging consent status.

A2P guidance requires policies to clearly state what data is collected and how it is used, including SMS messaging usage.

3. How We Use Your Information

We use your information to:

Provide services and support

Send appointment reminders and service notifications

Respond to inquiries

Improve customer experience

Send important service updates

If you provide your phone number, you consent to receive SMS messages from us related to services and reminders.

Example disclosure used for compliance:

By providing your phone number, you consent to receive SMS messages from BDH Holdings Inc., doing business as (D/B/A) Elevate You Institute.
Message and data rates may apply. Reply STOP to unsubscribe at any time.

Clear consent language and opt-out rights are required for SMS compliance.

4. SMS Messaging Privacy

If you opt in to receive SMS communications:

SMS is used for reminders, service updates, or support messages

Message frequency varies

Message and data rates may apply

You can opt out anytime by replying STOP

You can get help by replying HELP

Campaign rules require opt-in details, opt-out instructions, and customer care contact info to be clearly disclosed.

5. Mobile Information Sharing

We do not share, sell, rent, or disclose your mobile number or SMS consent data to third parties or affiliates for marketing or promotional purposes.

Mobile information may only be shared with service providers that help us deliver services (such as messaging platforms or customer support tools).

Carriers require privacy policies to clearly state that mobile data will not be shared for marketing purposes.

6. Third-Party Service Providers

We may use trusted third-party providers to help operate our business, such as:

CRM systems

Messaging platforms

Payment processors

Customer support tools

These providers are only given access to information needed to perform services on our behalf.

7. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

8. Your Rights

You may:

Request access to your data

Request correction of inaccurate data

Request deletion of your data (when legally permitted)

Opt out of SMS by replying STOP

Opt out of emails via unsubscribe links

9. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

10. Cookies and Tracking

Our website may use cookies or analytics tools to improve user experience and website performance.

You can control cookies through your browser settings.

11. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

12. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

13. Contact Information

If you have questions about this Privacy Policy, contact us at:

BDH Holdings Inc., doing business as (D/B/A) Elevate You Institute

Email: [email protected]

Phone: +1 250-306-1152

Website: https://www.elevateyouinstitute.com/