Privacy Policy 

Last Updated: 03/02/2026 

1. Introduction 

Elevate You Institute (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or communicate with us via SMS, email, or other channels. 

2. Information We Collect 

We may collect the following personal information: 

Name 

Email address 

Phone number 

Billing or service information (if applicable) 

Any information you voluntarily provide through forms, bookings, or communication 

For SMS services specifically, we collect your phone number and messaging consent status. 

A2P guidance requires policies to clearly state what data is collected and how it is used, including SMS messaging usage. 

3. How We Use Your Information 

We use your information to: 

Provide services and support 

Send appointment reminders and service notifications 

Respond to inquiries 

Improve customer experience 

Send important service updates 

If you provide your phone number, you consent to receive SMS messages from us related to services and reminders. 

Example disclosure used for compliance: 

By providing your phone number, you consent to receive SMS messages from [Business Name]. Message and data rates may apply. Reply STOP to unsubscribe at any time. 

Clear consent language and opt-out rights are required for SMS compliance. 

4. SMS Messaging Privacy 

If you opt in to receive SMS communications: 

SMS is used for reminders, service updates, or support messages 

Message frequency varies 

Message and data rates may apply 

You can opt out anytime by replying STOP 

You can get help by replying HELP 

Campaign rules require opt-in details, opt-out instructions, and customer care contact info to be clearly disclosed. 

5. Mobile Information Sharing 

We do not share, sell, rent, or disclose your mobile number or SMS consent data to third parties or affiliates for marketing or promotional purposes. 

Mobile information may only be shared with service providers that help us deliver services (such as messaging platforms or customer support tools). 

Carriers require privacy policies to clearly state that mobile data will not be shared for marketing purposes. 

6. Third-Party Service Providers 

We may use trusted third-party providers to help operate our business, such as: 

CRM systems 

Messaging platforms 

Payment processors 

Customer support tools 

These providers are only given access to information needed to perform services on our behalf. 

7. Data Security 

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. 

8. Your Rights 

You may: 

Request access to your data 

Request correction of inaccurate data 

Request deletion of your data (when legally permitted) 

Opt out of SMS by replying STOP 

Opt out of emails via unsubscribe links 

9. Data Retention 

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. 

10. Cookies and Tracking 

Our website may use cookies or analytics tools to improve user experience and website performance. 

You can control cookies through your browser settings. 

11. Children’s Privacy 

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. 

12. Updates to This Policy 

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date. 

13. Contact Information 

If you have questions about this Privacy Policy, contact us at: 

Elevate You Institute 

Email:[email protected] 

Phone: (250) 306-1152 

Website: elevateyouinstitute.com